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Recommended Service for a Dodge Ram 2500 Diesel and the Cost!

15K views 30 replies 23 participants last post by  steverino  
#1 ·
I bought a 2018 4X4 Ram Cummins diesel new. I have just over 36k miles on it. I just had an oil change and fuel filter replacement done. The cost was $477. They also recommended replacing the wipers ($100), flush the power steering and brake system ($130 each) and front and rear differential service ($180 each). My shock was not only the cost of these services but the frequency! I never did these services at 36k miles, more like 60k to 100+k! I'm strongly considering selling my 2500 and going to a half ton 1500 truck! Am I the only one with these concerns and has anyone found a good, reputable place to get their diesel truck serviced at a reasonable cost? TIA.

P.S.- the only remaining warranty is on the Cummins engine. It's good to 5 years or 100k miles.
 
#2 ·
You must‘ve gone to a dealership, that’s crazy expensive. All of those things are basic maintenance that you can do yourself for super cheap, or at a reputable non-dealership shop for way less than you’ve paid. On fuel filters, it can be a pain to get to them to remove them, and also to prime the new one (tends to spill some fuel), so when I had a diesel I’d buy the OEM fuel filter online for cheap and there was a Jiffy Lube south of Conroe that would install it for 10 bucks when I got an oil change there. I know some jiffy lubes are terrible, but this one was good. Btw, if you think a dealership would charge a lot less for similar maintenance on a 1500 I’m not sure you’re correct.
 
#3 ·
OK!



I'm not saying that those services would be significantly cheaper on a half ton non-diesel engine truck but I wouldn't think that they would be recommended/required at only 36k miles! Thanks for your response. I do plan to change the oil and fuel filters in the future and order OEM filters online from EBAY. Thanks again.
 
#11 ·
That's what it should be..Oil an filter (I use Rotella T4 blended and the Mopar filter cost $55) with a bottle of Lucas I pay $72 installed. Fuel filters (cab and Chassis has 2 cost $100) my mech charge $75 to put them on (labor only).
 
#17 ·
OK!

I've never paid to have my windshield wipers replaced. Those were recommended services at 36k miles and the cost. I paid for an oil and fuel filter change to retain my warranty. I now only have the Cummins engine warranty for 31 remaining months or 64k remaining miles. I do plan to change my oil and fuel filters in this truck in the future (I only let the dealer do these services to retain my warranty; I also had 2 years/24k? miles free services from the dealer with the vehicle purchase). Just looking at options available to reduce the cost of future services.
 
#20 ·
I've never paid to have my windshield wipers replaced. Those were recommended services at 36k miles and the cost. I paid for an oil and fuel filter change to retain my warranty. I now only have the Cummins engine warranty for 31 remaining months or 64k remaining miles. I do plan to change my oil and fuel filters in this truck in the future (I only let the dealer do these services to retain my warranty; I also had 2 years/24k? miles free services from the dealer with the vehicle purchase). Just looking at options available to reduce the cost of future services.
Btw, by law a dealership/manufacturer can’t make you use them for routine upkeep/maintenance to maintain your warranty. However, if you go to another (much cheaper) shop for these things, or do them yourself, you should keep all receipts/documentation of what was done so you can show you followed the manufacturer’s maintenance schedule in the event you have to make a warranty claim later.
 
#18 ·
I myself have screwed up a few windshield wiper blades, if someone goes away from OEM you are screwed unless you can find like replacements. Paying 40 bucks for wiper blades and someone to change them is pretty darn cheap. If you pay for cheap blades you will get cheap blades. I use dealers to change my oil exclusively, this reports straight to carfax maintenance . I dont have to get rid of the oil ! Service managers are Paid by commissions, they will sell you valve stem caps if they can. I have found the best oil prices are at home depot, seriously.
 
#21 ·
somebody already said it be careful with fuel filter canisters as soon as mine is out of warrantee i will be changing them, i went to war with dealership for tearing mine up and trying to charge me for them

also at 67500 miles you will have to have a egr service its quite expensive i just found this out but if u dont do it it will be way more expensive unless you do a egr delete( which is illegal) but they have kits to do it online
 
#23 ·
I did the 67,500 mile egr service and it was easy to do. I ordered the part online and in about 20 minutes I was done. I think it was about 12 bolts total.
You will know it is time to service the egr system as your check engine light will come on..
 
#28 ·
Thanks for all the good input and advice! I've worked on and tinkered with cars my whole adult life but this is my first Dodge and first diesel!
If it's a 4x4, use a 5 gallon bucket from home depot (or wherever) as an oil drain pan. Not sure if you can get one under there for a 2 wheel drive. I've got a bigger 15 qt oil drain pan and the oil will still spray over the sides at the rate it comes out of the engine, the 5 gallon bucket is no mess. Use a 28 MM socket on the engine mounted fuel filter housing cap, a 1-1/8" may work, but it's loose and may round off the cap. Do not over tighten that cap when putting it back on, it can be extremely difficult to get off. I treat it like an oil filter and tighten by hand. I order mopar fuel filters from Amazon, typically around $100 for the engine mounted and chassis mounted. Sometimes you can get them and a mopar oil filter combo for the same ~$100 price range. I don't believe there should be an EGR service for the '18 model, just the CCV filter, which is either 54 months or 67,500 miles.
 
#26 ·
Yeah, you were robbed. I pay $10 labor for oil and filter change at Sour Lake Motors. I buy the T6 Rotella at WalMart and the Cummins filter on line.
For fuel filters I get OEM on Amazon and don't remember what Sour Lake charges for labor.
If you have the HD AISIN transmission it requires a drain at 30,000 miles and a pan removal and filter change at 60,000 miles.
 
#27 ·
My Tundra gets a full synthetic oil change( 7 or 8 qts) oil filter, tire rotation, fluids topped off, battery test, etc…..and a wash for $80 at the dealership every 10,000 miles. Make an appointment and usually out in 30 minutes or so.
 
#30 ·
As Rockfish2 pointed out you can use other shops or do the work yourself under the Magnuson Moss Warranty Act. It will not void your warranty provided you use the correct parts, oil, etc. Technically you don't have to use their parts, fluids, oil, etc but it gets a little dicey if you can't prove the aftermarket products you used can't stand up to the standards of the mfg. While under warranty to avoid any issues if you do the work yourself or hire it out, I recommend you use manufacture parts, document and date, and keep record of when and where the work was done and by whom. I've been in a couple of litigation cases on this and the law is clear your warranty is in tact if proper procedure and parts are used.
 
#31 ·
Thanks!

Thanks for all the generous offers and helpful information. I do plan to change my oil and filters myself in the future. I always have except this truck came with two years of free oil changes and tire rotations. I will use OEM parts and the recommended oil. Thanks again.