I wish them no damage, but they are a bunch of liars and thieves. A warning not to do business with them.

 

Do you mean Freeport Marina behind the hurricane gate in downtown Freeport? I think you may have mistaken us for another marina.
Timora

 

Freeport Marina, the one behind the hurricane gate in downtown Freeport, Texas and near the Port of Freeport, sustained very minor damage. The dry stack building did very well. The storm gate kept the storm surge out as intended. We did sustain a little damage to one of the dock ramps but all in all, we're all good.

We will be back open as soon as we have power.

Timora

 

Any updates on when the marina will be open and if fuel is available?

 

I’ve had great experiences when dealing with Freeport Marina… Timora was always just a Phone call away for us.
Zero complaints from the dozens of times I’ve done business with Freeport Marina

 

We now have power to the docks and the dry stack building. We still do not have power to the fuel pumps. I sent the staff home at 5 p.m. as they are exhausted and have been living in a hotel. We will be open tomorrow from 5 to 8.

 

I must have been a little tired... we are open Monday from 8-5

 

Hey coachlaw! Shoot me a message. I have trouble with this new format and I don't know how to send you a private PM but, I do believe that you have misidentified my marina for another one. This will seriously hurt my business. Thanks alot.

 

Nope, I don't think I misidentified anything. You are right across from Bridge Bait on the Surfside side of the bridge. Big dry stack. A manager who refuses to call people back or do what he said, and a ramrod who lies about what boats need to be repaired, like telling people they need a new battery when it's less than a month old, overcharging for a warranty repair, telling me to pay it and I'll get my money back when the warranty comes through, then refusing to refund me, charging me $1200 for a steering cable replacement, then the steering froze after 4 months. Took it to another mechanic and they found that the cable tube was not even cleaned prior to installing the new cable. All together I lost almost 2 grand to the lying and incompetence, parts changing instead of real wrenching, and all around dishonesty.

I've been telling everyone about this since it happened, and I hope I've hurt the business. To add to everything, y'all jerked around my old high school coach, lied to him about what needed to be repaired (battery again!), and y'all even FORGOT you had his boat or where it was after ignoring him for almost 6 months. He finally got his boat back and nothing had been repaired correctly. I've called and been lied to over a dozen times, I've emailed and got Mercury involved. They told me y'all didn't even have a Mercury certified mechanic at the time, which makes sense given how things went. In the end, I was told I was SOL. Your business is full of liars and thieves. If I was Mr. Moneybags, maybe I would have been treated better. I'm a not so well to do teacher who just needed his boat fixed. I was preyed upon with broken promises and outright lies and thievery. Nobody was interested in making anything right at the time. So I vowed to make what happened to me known to all at every opportunity. Hopefully by bilking me and my old coach out of over $4k, you've lost a whole lot more. Dishonesty and shoddy workmanship should never be rewarded.

 

Nope, I don't think I misidentified anything. You are right across from Bridge Bait on the Surfside side of the bridge. Big dry stack. A manager who refuses to call people back or do what he said, and a ramrod who lies about what boats need to be repaired, like telling people they need a new battery when it's less than a month old, overcharging for a warranty repair, telling me to pay it and I'll get my money back when the warranty comes through, then refusing to refund me, charging me $1200 for a steering cable replacement, then the steering froze after 4 months. Took it to another mechanic and they found that the cable tube was not even cleaned prior to installing the new cable. All together I lost almost 2 grand to the lying and incompetence, parts changing instead of real wrenching, and all around dishonesty.

I've been telling everyone about this since it happened, and I hope I've hurt the business. To add to everything, y'all jerked around my old high school coach, lied to him about what needed to be repaired (battery again!), and y'all even FORGOT you had his boat or where it was after ignoring him for almost 6 months. He finally got his boat back and nothing had been repaired correctly. I've called and been lied to over a dozen times, I've emailed and got Mercury involved. They told me y'all didn't even have a Mercury certified mechanic at the time, which makes sense given how things went. In the end, I was told I was SOL. Your business is full of liars and thieves. If I was Mr. Moneybags, maybe I would have been treated better. I'm a not so well to do teacher who just needed his boat fixed. I was preyed upon with broken promises and outright lies and thievery. Nobody was interested in making anything right at the time. So I vowed to make what happened to me known to all at every opportunity. Hopefully by bilking me and my old coach out of over $4k, you've lost a whole lot more. Dishonesty and shoddy workmanship should never be rewarded.

So I read your dm response to me and I get why you're angry but I do think you're mistaken. I only started storing my boat at freeport marina this year and have only seen positive things.

The marina across from bridge bait is Surfside Marina not Freeport Marina

 

Coachlaw,

You sir have the wrong marina. We are located nowhere near Surfside or Bridge Bait. Our actual location is: 101 W. Brazos, Freeport, TX 77541 if you'd like to take a look at a map.

I would appreciate it if you would retract your libelous statements.

 

Well, It looks like I was indeed mistaken. Surfside Marina is the bad place with bad people. Not Freeport. My apologies to all involved. I do indeed have an axe to grind, but this was the wrong grindstone. If you need me to post apologies anywhere else, just let me know.

 

Apology accepted.

 

Good lord. What’s the address of the marina in question?

 

While I don't feel comfortable posting the address of the marina at fault.... I do believe that I've made a new friend! Thank you Coachlaw.

Timora
Freeport Marina

 

With a little help from our friends at the Port of Freeport, power has been restored to our fuel pumps. Centerpoint fixed our issue last night!

 

Great to see you active and updating here on 2cool!

 

FYI the two different ones.

Freeport Marina

Freeport Marina · 101 W Brazos St, Freeport, TX 77541, United States

★★★★★ · Marina

maps.app.goo.gl

Surfside Marina and Marine Service Center

Surfside Marina and Marine Service Center · 827 Gulf Rd, Surfside Beach, TX 77541, United States

★★★★★ · Marina

maps.app.goo.gl

 

Very different places. Freeport Marina has nothing but good reviews that I’ve seen. Surfside, very different story. I know the dealership at SS dry stack needs to throw their supply of crack pipes in the water. Their prices are something of legend.

 

Thanks for the clarification. I usually put in at Matagorda as they have a great ramp. I have been struggling to find a good ramp in Freeport. Bridge Bait folks were very nice, but I need a steeper ramp. No real issues with SS myself but they were steep in price for just about everything. I do all my own work on the boat, sorry to hear you got taken advantage of anywhere.

 

There's a public ramp just to the West of us on the Old Brazos in Freeport. They have 1 steep ramp and 1 shallow ramp.