RTIC Soft Sided Cooler Repair

c hook · Aug 25, 2020

??

sounds like they made it disposable, so they could sell you a new one every few years. That's how they stay in business. :headknock:headknock:rotfl::rotfl::help::help: :texasflag

pezell50 · Jul 28, 2022

Last Drift said:
This cooler is out of Warranty. Over time the seams have delaminated. Any suggestions on the type of glue needed to repair? I hate to throw it away...

I had the exact same experience. The company offered 10% off of a new one after multiple emails. Extremely lousy customer service..... and a subpar product in my opinion.

Stumpgrinder1 · Jul 29, 2022

I bought two RTIC soft coolers. I will not buy a third.

I'll say no more other than I expected much better product

jeffrush · Jul 29, 2022

Sincw this has been brought back around. Had RTIC softside fell apart within 6-7 months. I stopped at the store on 290 and was told pretty much pound sand.
@ weeks ago my Yeti Hopper 30 that is at least 7-8yrs old had zipper issues and the plastic around the zipper was flaking off. Called Yeti told them age and issue started a warranty claim 2 pics AND 2-3 emails later and I have a new Hopper 30 being delivered this week. RTIC can suck it.

Mattsfishin · Jul 29, 2022

I have also had trouble with the rtic soft cooler. This cooler has not been used much and always washed out and put in the closet in my house. I would expect any cooler to hold up better than this one. I have a few rtic coolers and all have been good except the soft sided.

fishin shallow · Aug 6, 2022

I have 2 with broken zippers. My neighbor has an Ozark bag he paid $48 for that works dang good. Thinking about getting that instead

ifixthingsinsteadofcrying · Jul 2, 2023

Last Drift said:
I didn’t expect it to last forever, it didn’t rip. The glue failed, what is wrong with just using a great glue to begin with? People pay a lot of money for coolers today. They should expect things to last more than 4 years. I don’t abuse my equipment, I take care of it. It seems in a society that wants a smaller carbon footprint, manufacturers should make products that last longer. Today’s products are made to last a couple of years and then be thrown away, which just fills the dumps. Make American products great again!!!

Just re-glue it or put gorilla tape on it or be creative and fix it in your own way or send it to me and i will do that and keep or give the cooler to someone who just wants function. If you want a better guarantee then buy Yeti, they cost three times more cuz the cost of replacing a cooler for you rather be whining online than solving your own problem self is built in to the initial charge. That cooler did not cost that much

shickapooka800 · Jul 7, 2023

did anybody try the 3M 5200? I have the same cooler and the same failure. I like the cooler and I would rather repair than replace. It is great little cooler! I prefer Life Seal over 5200 so maybe I'll give that a go.

maybe a bit of that gorilla patch? Might be a bit ugly though. All this outrage over quality this and china that. I just think there shouldn't have been a seam there in the first place. the rest of the cooler is top notch. Maybe I'm just cheap, but I'm all about that repair culture!

DR_Smith · Jul 9, 2023

Following…
My zipper completely comes off and the whole bottom fell out. I put some 3M spray glue (for car liners) but I may send it in as advised. Glue is holding decent and at 4-5 hrs old I guess I can’t complain but replacement would be nice

johnny astro · Jul 9, 2023

I tried the 3M adhesive and it didn't hold very long. I broke out the black duct tape and that has held for a while.

johnny astro · Jul 9, 2023

fishin shallow said:
I have 2 with broken zippers. My neighbor has an Ozark bag he paid $48 for that works dang good. Thinking about getting that instead

View attachment 4618688

it's on sale at Walmart for $30 right now. I may give it a try.
Robot or human?

johnny astro · Jul 15, 2023

ifixthingsinsteadofcrying said:
Just re-glue it or put gorilla tape on it or be creative and fix it in your own way or send it to me and i will do that and keep or give the cooler to someone who just wants function. If you want a better guarantee then buy Yeti, they cost three times more cuz the cost of replacing a cooler for you rather be whining online than solving your own problem self is built in to the initial charge. That cooler did not cost that much

Hey Geoffrey you can have mine. It is a 2020 model. Super low mileage, Used it maybe 10 times. Paid a hundy for it on sale and has a customized top and a hitch in the zipper

Will sell to you for a six pack lol. Current retail $300 on sale now $150. No one is whining. While it is not under warranty, when everyone tries to buy local (corp office Katy and flagship store on Hempstead) you would expect at least a 20-30% code to buy a replacement. Nada. Customer service 101. Google reviews 1.7 out of 5.

Drundel · Jun 15, 2024

I know this is an older thread, but I have two like this, both were free, so I don't care how it looks, as long as it works. The first one started coming apart at the zipper and I just stapled it, but now the top seal is coming apart and the lid just comes right off. I use these offshore so I have ZERO care how it looks, as long as it stays closed and keeps stuff cold, which it does.

I was thinking of trying the gorilla tape idea, or maybe even just trying hand stitching them. Anyone have any really crazy ideas?

mrsh978 · Jun 16, 2024

If you can’t get manf support - 3m 5200 - it’s one the best adhesives( below waterline too). It’s got a slow cure time - it’s ain’t superglu

RTIC Soft Sided Cooler Repair

c hook

pezell50

Stumpgrinder1

jeffrush

Mattsfishin

fishin shallow

ifixthingsinsteadofcrying

shickapooka800

DR_Smith

johnny astro

johnny astro

johnny astro

Drundel

mrsh978

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