CAUTION...OFFSHORE ANGLER ROD & REEL CLEANER from BPS - 2CoolFishing
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Old 01-25-2013, 08:23 AM   #1
Majekster
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Hairout CAUTION...OFFSHORE ANGLER ROD & REEL CLEANER from BPS

Hey 2coolers, just wanted to make a detailed post of an issue I'm currently dealing with, trying to get SOMEONE to back their product and correct the problem.

I recently purchased a 16oz bottle of cleaner from Bass Pro Shops in Pearland - seemed to have good reviews, and maybe I just happened to get a bad batch, who knows - but here's what happened.

I just opened a brand new Shimano 50MG reel, that had been a safe queen up till then, and was intending on "babying" this reel, being that this model is one of my favorite all time reels.

I followed the instructions to a "T" and on first appearance, it seemed as if the reel cleaner was doing a fantastic job. It really made a good shine on the reel and was ridding of all the waterspots & salt build up....so, as stated on the label, this product was suitable for motors and other equipment, I decided to start cleaning my outboard cowling with it. I sprayed the Port side of the cowling, wiped it down. Got off the boat and was heading around to the other side & decided to pick up my reel to set it on my tackle box, I then noticed the reel felt "sticky" and looked down to see my FINGERPRINT in the paint...the cleaner has started to soften the paint and eat away at the clearcoat....it was too late for the reel & 2 weeks later, the paint is still easily scratched with a fingernail.

I then ran back to my 2-year old Suzuki 175 outboard & rushed to try and wipe off the cleaner......TOO LATE......it had already eaten away at the clearcoat on the cowling and it no longer has any shine to it.

I wrote Bass Pro Shops - they pointed me to Ardent Outdoors (the company who bottles all of the Bass Pro Shops "Offshore Angler" brand cleaners)....Ardent initially pointed me back to Bass Pro Shops, and then finally returned my call from the appropriate QA/QC manager. I have well documented everything and now they've requested that I send in the cleaner and my reel, so they can analyze what's wrong with the cleaner....I'll keep y'all posted.

.....FYI, I know there are plenty of "success" stories with this product, but my was FAR from that, and I'm writting this as a CAUTION for those of you who may be planning to try it.....BE SUPER CAREFUL.

Sure HOPE Ardent makes this right....time will tell.

Pics attached...
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Old 01-25-2013, 04:48 PM   #2
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That sucks big time. I hope they try to make it right for you.
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Old 02-01-2013, 11:05 AM   #3
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Had a victim of this same stuff walk through the door this morning. He said he has sprayed this reel down with some "cleaner" and when he returned the following week the paint just smeared. I asked him if it was the BPS stuff and he said it was. Seems like this is a product to stay away from.

Fortunately for him we are going to give it a new paint job.

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Old 02-01-2013, 11:36 AM   #4
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Thanks for posting the warning for others, and I hope they take care of you.
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Old 02-01-2013, 02:45 PM   #5
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****

Man, that's horrible. I tell you what, I wish I would have never switched away from Reel Magic.....they just didn't have any when I came to get cleaner, so I ended up settling for this Bass Pro TRADEMARKED stuff....We'll see how it goes, I sent the reel & cleaner to Ardent this week, it arrived there today - who knows where it'll go from here. I filed a complaint with the BBB against Bass Pro, being that Bass Pro won't even talk to me anymore about it, they haven't responded yet (it's been 4 days)....I'll keep y'all posted.


I imagine, left unattended after spraying, it would have done the same thing to mine. Fortunately enough, I was able to "catch" it quickly & wipe off the 'cleaner' as soon as possible.

...for those that haven't used it, it's very similar to the consistency of milk. leaves a heavy amount on areas sprayed & you have to "lightly" wipe off according to the instructions.
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Old 02-01-2013, 02:50 PM   #6
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cowling

wasn't sure if you could gather what I was talking about on the cowling, but on this picture, next to the flush plug, that portion used to be glossy black (like the rest of the engine) and it is now mostly all eaten away, feels rough to touch as if it actually "etched" the composite beneath the paint. The rest of the cowling where it was applied (port) side of outboard is all de-glossed where it ate away the clear coat. starboard side is shiny as a brand new gold tooth.......terrible.....terrible
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Old 02-01-2013, 04:09 PM   #7
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Sounds like the problems has affected others. Good luck on you dealings and thanks for posting the warning!
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Old 02-08-2013, 03:11 PM   #8
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Quote:
Originally Posted by MattK View Post
Had a victim of this same stuff walk through the door this morning. He said he has sprayed this reel down with some "cleaner" and when he returned the following week the paint just smeared. I asked him if it was the BPS stuff and he said it was. Seems like this is a product to stay away from.

Fortunately for him we are going to give it a new paint job.

I talked with Ardent about this issue and sent them the pics. They said only on other person from the Houston area has reported this problem.

On a positive note.... we got her all fixed up now

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Old 02-08-2013, 04:11 PM   #9
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Looks awesome Matt. I checked out your website to get updated pricing on paint job. Still contemplating getting one done in pink for the wife. What is the approximate turn around?
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Old 02-08-2013, 06:49 PM   #10
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About 3 weeks.

Shoot me a pm when you're ready
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