Boat Werx Of Texas - 2CoolFishing
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Old 01-22-2021, 07:08 AM   #1
Drift
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Boat Werx Of Texas

Big shout out for Boat Werx.

I had a great experience with Gary and Dillon doing a full service and detail on my boat which had sat up for a while. They got to it quickly and their communication was great.

When I got it back I had trouble keeping the motor running for more than a few minutes.
Dillon drove down to Surfside where I keep the boat and diagnosed the problem as a blown fuse on the low pressure fuel pump. It wasn't caught during the service because the motor keeps enough fuel in the VST for a quick test run to do their diagnostics. However, I was very impressed by their willingness to go out of their way to make it right.
I tried to pay Dillon for driving down and he wouldn't take a dime.

Great customer service is a rare thing these days and when I find it, I stick with it. If you're looking for a shop, I highly recommend Boat Werx.
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Old 01-22-2021, 02:45 PM   #2
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Amazing guys for sure. A+
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Old 01-22-2021, 03:32 PM   #3
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I love a good story of good service, where are they located?
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Old 01-22-2021, 04:18 PM   #4
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Dickinson.
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Old 01-22-2021, 06:15 PM   #5
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Boat Werx

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Dickinson.
Bacliff and i highly reccomend these guys.Top notch service and a bunch of good guys up there.
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Old 01-27-2021, 02:26 PM   #6
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Thanks for the awesome post! Sometimes it does happen, and we stand behind our work that we do here. Thanks for giving us the opportunity to make it right for you!
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Old 01-27-2021, 05:48 PM   #7
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Thanks for the awesome post! Sometimes it does happen, and we stand behind our work that we do here. Thanks for giving us the opportunity to make it right for you!
What's the story behind your smashed sign on Hwy 146?
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Old 01-27-2021, 05:59 PM   #8
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Bacliff and i highly reccomend these guys.Top notch service and a bunch of good guys up there.
Yeah, sorry. Had a brain fart.
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Old 01-27-2021, 06:11 PM   #9
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Great service and great people!

I've been using them for quite a fews years and have always been very pleased with the service and treatment received. I tow my boat from The Woodlands (140 mile round trip) for service because I trust their work. Dillion and his staff are very knowledgeable, professional and friendly. I can't ask, nor expect, more than that.
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Old 01-27-2021, 06:48 PM   #10
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Thanks for the awesome post! Sometimes it does happen, and we stand behind our work that we do here. Thanks for giving us the opportunity to make it right for you!
What's the story behind your smashed sign on Hwy 146?
The sign got smashed up by a accident or a brush hog from the county mowers. We are in the process of getting it redone
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