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Topic Review (Newest First)
09-17-2019 09:44 PM
mrsh978 Marty is s personal friend of mine. Straight forward , stand up guy - period. Have spent lot of time with him and he is proud of what he does and will do what it takes to be the best . Not sure who is answering phone but I have a feeling it has been addressed.
09-17-2019 07:48 PM
Big Fish
Coastline

I have had several of their trailerwith no issues. I currently have a 5th
Lake trailer and have had numerous problems.
09-14-2019 08:36 AM
Fishcrane
Coastline

I had a fishing buddy buy a coastline several years back and it had some sort of problem (don't remember what) but the owner drove all the way to his house(over 70 miles) to take care of it . That kind of service stuck with me, so when I needed a new trailer it was a coastline. Picked up my new trailer 2 weeks ago. Brace under the fender so no rattles. bolts threw the fenders, no more screws. Pulls great and boat fits nicely. The guy that helped me hook it up had a problem with the hitch so he swapped it out with a new one before I left. The girls in the front office seemed really busy and it was all business when we filled out the paper work and answered all my questions. Just the way I like it. No B.S. What else do you need!
09-13-2019 08:19 PM
saltgrassdrifter I picked up my new Coastline Trailer today,it fits my boat perfectly.Overall experience was a good one would recommend them to a friend.Tracy in the office was nice even though I showed up three days early.They let me store my boat in a safe place until the build date.Bobby in the back is the man,I called him and changed somethings before the build and it worked out really nice.If there is something that you don't like or would like to change let them know.They will work with you to make it like you want.
09-12-2019 02:02 PM
odogg
Quote:
Originally Posted by traelj2013 View Post
We are sorry you are having issues with the shipping of the guide pole. Freight charges are outrageous and not set by us. Traditionally we send the guide poles on a pallet and on freight. We have been told that UPS or FedEx won't take them as it. We have dealers all around Texas and can try to work with a delivery of a guide pole to one of them that may be closer to you. Marty Strakos, the owner, has asked if you would please call him at 361.894.3805 We want to try and help you any way possible. - Tracey Johnson - Coastline Trailers
I completely understand the shipping. Marty just left my house. He personally drove to Beach City and installed the new guides on my trailer. By far the best customer service I have encountered. Talk about taking pride in their product. You don’t get this kind of service nowadays! Thanks Marty!
09-11-2019 01:16 PM
Capt. Kris Kelley
Best In Class

These folks have saved our @ss building the best trailer on the road for over a decade. Sometimes businesses along the coast march to their own drummer. They may not be all "politically correct" and "Corporate World groomed" but they'll typically exceed expectations. I can remember a sign at Robbie Hawes bait camp that said "We don't care who you think you are; who your daddy is; or how much money you've got". That let us all know exactly where we stood with them when we walked in the door. Robbie and Marie were great folks and ran a heck of a business, salt of the earth.

These sentiments sometimes reflect a culture of a people operating at the end of the earth "on their terms" for better or worse, take it or leave it. We exist in a blast zone of hard weather and harder economics at times. Sometimes that clashes with folks from the big city and a "pc" culture. Hope this insight helps, God Bless.

KK
09-11-2019 09:55 AM
C.Hern5972 Have a Majek Texas Slam 23 on a coastline and it has been ok. Trailer lights are the only thing that I have issues with but, lifetime warranty on all lights. So I send them in and they send them back to me. Every time I called, whoever answered the phone was ok to deal with. Solid trailer and no rattle in my fenders. Its a 17 trailer so not sure if the issues were corrected or im just lucky.
09-11-2019 09:40 AM
traelj2013 We are sorry you are having issues with the shipping of the guide pole. Freight charges are outrageous and not set by us. Traditionally we send the guide poles on a pallet and on freight. We have been told that UPS or FedEx won't take them as it. We have dealers all around Texas and can try to work with a delivery of a guide pole to one of them that may be closer to you. Marty Strakos, the owner, has asked if you would please call him at 361.894.3805 We want to try and help you any way possible. - Tracey Johnson - Coastline Trailers
09-10-2019 03:15 PM
odogg I called today to order a guide on square tubing for my boat trailer. Apparently it costs $150-$200 to ship a $45 dollar part. Needless to say I will have to go to Mclain Trailers and retrofit my trailer to install their piece. No complaints about the trailer though. It's solid.
09-10-2019 01:49 PM
Richard11111 Picked up my today trailer as they promised. Office and shop personal were polite and wanting to be helpful. They are busy though. Trailer build was top notch which is why I guess they are busy in the shop and office but I would never say they were rude or unpolite. So, no complaints from me.
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