there are a few of our friends and neighbors who are truly in need...they need help.
- American Red Cross
Call 1-866-438-4636 for information on evacuation, shelter, and assistance.
- Business Disaster Loans
Call 1-800-659-2955 for program information or to receive a status update on your loan request. Available in English and Spanish, 8 AM to 9 PM EST Monday-Friday, and 9 AM to 6 PM EST Saturday and Sunday. (Small Business Administration, SBA)
- FEMA Assistance
Call 1-800-621-FEMA (1-800-621-3362); TTY 1-800-462-7585; or register online for assistance. You can request FEMA assistance or review your previous request; available in English and Spanish (Federal Emergency Management Agency, FEMA).
- Gas Gouging
Call 1-800-244-3301 if you believe there may be gas price-gouging, or price-fixing.
- Houston Public Library
Houstonians are invited to stop by to access all services, including computers and the Internet. The Central Library computer lab will be designated as the Hurricane Ike Assistance Room to file for FEMA aid, insurance claims, and emailing family and friends. Librarians will be on hand to offer assistance in finding and utilizing necessary online resources. Call (832) 393-1313 for specific branch information and hours.
- Mail Delivery
Call 1-800-ASK-USPS (1-800-275-8777) to change your address, if you are unable to accept mail delivery at your permanent address (U.S. Postal Service).
- Report Fraud
Call the Disaster Fraud Hot Line at 866-720-5721 to report fraud, waste, abuse, or allegations of mismanagement involving disaster relief operations. You can also send a fax to 225-334-4704.
- Social Security Benefits
Call 1-800-772-1213 if you currently receive benefits from the Social Security Administration and are unable to get your payment. Available in English and Spanish, from 7 AM to 7 PM, Monday through Friday. (Social Security Administration)