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Shimano Chronarch Ci4 spool corrosion

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#41 ·
The issue was directly related to the spool. They made a running change to the design of the spool. I cannot specify everything that was done because the info has not been given to me. I do know there were multiple changes made to correct the issue.

Other reels in our line up use the same type of screws and do not have the issue. It is not because of the screw.

In the meantime please make sure the reels are cleaned properly after use. This will prevent any issues until we can get the new spools in significant numbers.
 
#42 ·
We will have another small shipment of spools coming in next week. They will be distributed to our service centers and dealers in the affected regions. We will do our best to make sure every affected spool is replaced in time. Spools are not something that can be cranked out quickly unfortunately.
 
#43 ·
Maybe it is the spool itself. However, I know the frame (circular corner where the affected side of the spool touches the frame) holds a lot of salt and I have to use a toothpick to get it out. It is the only area of the reel that is hard to get the salt off. At first I would clean and reassembly, probably leaving salt for the frame to touch. Now I let the unassembled reel completely dry for a day so I can re-inspect for any remaining salt residue. I would hate for someone to get a new spool and have the same issue.
 
#44 ·
I suggest opening the side plate after the reel has been properly rinsed and cleaned. This will help any remaining water escape from that area. I have been suggesting this for years and do it with my personal reels.
 
#45 ·
Dan, I live in Dallas but fish the saltwater exclusively. Bought the CI4+ in November and have used it on 4 trips so far. Have broken it down completely twice to clean and relube, wash after every day of fishing. Today after breaking down from trip over weekend I noticed this same corrosion and pitting on right side of spool like seen above. My question is what do I need to do to get this problem resolved with Shimano? Take to local service center where I purchased the reel(Southwest Parts and service)? Or, contact Shimano directly and send to them? Thanks
 
#46 ·
Give us a call and we will try to get one to you. We have a small shipment coming this week supposedly. We are trying to balance the amount we will receive between the service centers and customers outside of the heavily affected areas.
 
#47 ·
spool

it happened to both my CI4.i always take care of my reels, raise them n wipe them down after every use but for some reason the spool on the CI4 got chipped.. at first i thought it was my fault.. after talkin to shimano sales rep.. they said they had a problem with the spool doing that.. because the spool and the screw on the inside are made of the a different metal it cause a static that will mess up the spool.. soo if your spool is chip dont worry shimano is making a new spool..i sent them back to shimano n they shipped me a new one no question ask.. or you can go up to FTU they are a authorize repair shop for shimano but it will take alittle longer...
 
#48 ·
new spool

even if you clean and wipe your reel and spool down it will still happen.. the spool needs more anodize coating.. but shimano will take care of that.. or just get the new curado
 
#49 ·
I was thinking about getting a new Ci4+ but now I'm having second thoughts. My go to reel for years have been the CH100 SF. I wash em down after every use, lube em up every now and then and take em in to be cleaned and serviced by a pro every year or two. Low maintenance is my friend.
 
#50 ·
willsoonbfishin said:
I was thinking about getting a new Ci4+ but now I'm having second thoughts. My go to reel for years have been the CH100 SF. I wash em down after every use, lube em up every now and then and take em in to be cleaned and serviced by a pro every year or two. Low maintenance is my friend.
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The Ci4+ is not high maintenance. I have had mine since August and only fished saltwater with no problems. There's no doubt if my spool does messes up, Shimano will make it right. They have already found the problem and are correcting it.
 
#51 ·
colbyntx said:
The Ci4+ is not high maintenance. I have had mine since August and only fished saltwater with no problems. There's no doubt if my spool does messes up, Shimano will make it right. They have already found the problem and are correcting it.
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So are you saying if I treat the Ci4+ like I said I treat my CH100 SFs that it should be trouble free?
 
#56 ·
i purchased my CI4+ in late dec it has already corroded i contacted shimano and they said send it in i was going to buy another to replace this one while away and roy's here in corpus christi just traded out my spool and gave me new line as well. love this reel
 
#57 ·
JH1978 said:
i purchased my CI4+ in late dec it has already corroded i contacted shimano and they said send it in i was going to buy another to replace this one while away and roy's here in corpus christi just traded out my spool and gave me new line as well. love this reel
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That's cool. Did you buy it at Roy's?
 
#58 ·
I have two corroded spools and I called them today and they said be sure just to send in the spools with a note, and they'll be returned within 10-14 days with updated ones
 
#59 ·
I took mine to Roy's and they replaced the spool no problem. This is not simply a maintenance problem. No matter how well you maintain your reels, if you got a bad spool it's going to corrode.
 
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Dan Thorburn
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