Discussion Starter · #1 ·
I just got my Comcast bill in the mail today and noticed under the summary section it said "billed from 9/18/08-10/17/08". I called Comcast and they informed me that all Comcast customers pay a month in advance. I asked the guy why would I pay my bill if I didn't even have cable back yet and haven't had it since the hurricane. He said to pay this bill then to call in once I got my cable back and they would adjust it for the October/November bill for the days I was without it. This is the point to my email- he said if you want your bill adjusted for the time you were out of cable you have to call them and let them know when you have cable back on. Those that do not call in will not be automatically adjusted. I'm not a fan of Comcast at all but can't get satallite b/c of all my trees or actually what is left of them thanks to Ike. This generator crud is getting really old! I envy you lucky ones out there with power.