There appears to be a bug in the software that causes "Array out of bounds" errors, or so say a few people's opinions at Download.com . I would try uninstalling and reinstalling the software to see if that fixes the issue. If not, uninstall it and grab another software like Ad-Aware, etc. You can go to www.download.com and search for "spyware" in "Downloads" and it'll pull up a zillion. Sort them by rating and number of downloads and read some reviews. If people say it's buggy, move on to the next. There are a bunch of good freewares out there for spyware/adware detection and removal. Good luck!