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......and man was it beautiful!!! BOTH PIECES OF IT!!!! It seems that at some some point during transit the container was treated rather roughly. When I picked up the PVC packing tube I realized that the joint in the middle had been broken loose during shipping, but the worst part was the rod was broken in half a little above the mid-way mark. The tip was also broken off which leads me to believe that it was handled carelessly by the USPS at some point. Such a waste of such beautiful work!!
What to do.....what to do??? Well, I gave Stix a call and explained the situation to him. He was as upset about the whole mess as I was. After letting me vent my frustration with the USPS for a while, Billy told me that he was going to start on a new stix for me and get it shipped ASAP. Now that is what I call customer service.............................maybe the USPS could take a few pointers from him!!!
Thanks, Billy, for being so understanding!! After seeing your work and speaking with you on several occasions I will have no qualms about recommending you to everyone I know who is in the market for a custom rod!
Hope Francis goes easy on ya!:wink:
Jeff Sconyers
What to do.....what to do??? Well, I gave Stix a call and explained the situation to him. He was as upset about the whole mess as I was. After letting me vent my frustration with the USPS for a while, Billy told me that he was going to start on a new stix for me and get it shipped ASAP. Now that is what I call customer service.............................maybe the USPS could take a few pointers from him!!!
Thanks, Billy, for being so understanding!! After seeing your work and speaking with you on several occasions I will have no qualms about recommending you to everyone I know who is in the market for a custom rod!
Hope Francis goes easy on ya!:wink:
Jeff Sconyers