Just a quick post to let everyone know that Laguna Rods stands behind their product and will go out of their way to help when they can. I dropped a couple of our rods off at Jode's office for replacement and repair (broken tip & broken eye) and in a little over a week they were ready for me to pick up in time for our long awaited trip to the Chandeleur Islands. Thanks Jode, Jeff, and Danny.
Laguna Rods
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I'll second that. At the last FLW Tournament in Cocodrie, LA I broke one of my rods on a fish, and Jode helped me out and sent some rods to the house we were staying at for me and my partner. The customer service is second to none, and I will never use any rods but Lagunas after everything he has done for me.
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395 Posts
They got my vote and I will always be a return customer. Good people who know good customer service.
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2,107 Posts
They have taken very good care of me as well.Texxan1 said:
Tight Knot
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yup
Jode has taken care of me on more than one occassion. He has never waivered any time I have called him. Im rough on my stuff, and he has always been there with a smile and a handshake. Ill never buy anything else, without a doubt. With lots of good rods on the market, customer service sets the good ones apart from the rest. Not a groupie, I just like the way they do buisness after they sell a great rod.
Z
Jode has taken care of me on more than one occassion. He has never waivered any time I have called him. Im rough on my stuff, and he has always been there with a smile and a handshake. Ill never buy anything else, without a doubt. With lots of good rods on the market, customer service sets the good ones apart from the rest. Not a groupie, I just like the way they do buisness after they sell a great rod.
Z
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