That is why I will never use Grays' again. I have 2 of there mounts, and while they are good I don't like their way of doing business. Try: King Sailfish Mounts, Mount This Fish Co., or Browns; all good at good prices. I would lean toward MTFC myself.
Sorry to hear about your situation, there are some great guides down there, and
some not so good,
I have been going with http://www.fishinkeywest.com/
Capt. Paul D'Antoni for several years , he fished out of Key West. He is a Lake
Charles , La. native who has been chartering in KW for about 10 years. I can
not say enough good things about Capt Paul.
I get nothing from him for referrals, but feel free to mention my name if
you call him for a booking.
Larry Mozingo